FAQ

FAQ

1) What is a honey cake?

Excellent question! Honey cakes are a traditional Brazilian treat that you fall in love with from the first bite. The right amount of clove, cinnamon, and honey is our biggest secret, not to mention the light brown sugar we use. We fill them with our tasteful and delicate flavors, which you can taste from end to end. All of this is covered in a thin layer of the best Ghirardelli dark chocolate, creating an explosion of flavors that takes over your senses and turns honey cakes into a must-have in your life.

2) How big is a honey cake?

It takes 4-5 bites, maybe 6 to eat one of our cakes. Each one has 2 3/8in in diameter, 1 3/8in in height, and weighs 2.82oz.

3) How many honey cakes should I order?

Experience has shown us that no one can eat just one honey cake. Most people will eat 2 in a day, if not more. If you are making an order as a gift or for a party, we recommend selecting the Build Your Dozen or Variety Pack. The more honey cakes, the better! Call us or send us an email if you need larger quantities.

4) Can I freeze honey cakes?

Yes you can! We recommend doing this especially during the summer; we’re sure you’ll end up with the most delicious ice cream you’ve ever tried. The chocolate layer that surrounds the cake will turn crunchy, and the filling will become cold while staying completely creamy. Once removed from the freezer, they will be optimal for consumption in two minutes.

5) Are Yummy’s honey cakes gluten free?

Not yet. We have our test kitchen working on that so we can make it happen as soon as possible.

6) Are there eggs in Yummy’s honey cakes?

Yes, we use eggs in all our recipes.

7) Are there nuts in the honey cakes?

All our honey cakes contain nuts, due to the fact that they are made with almond milk.

8) Do the honey cakes contain dairy?

Yes, all our flavors contain dairy. There’s a small quantity in the no filling cakes, coming only from the dark chocolate.

9) How should I store my honey cakes?

This is an artisanal product. Contrary to mass-produced candy, that contain chemicals and preservatives, this natural treatment is much more susceptible to environmental factors. To enjoy the traditional nuances of the honey cake, keep it at room temperature. But don’t forget to try them frozen as well!

10) What is your return/exchange policy?

We are sure you will love your honey cakes when they arrive. If you have any issues with your order, please let our customer service team know at info@yummyhoneybit.com. We will work with you and do anything we can to resolve it.

11) Can I ship honey cakes as a gift?

Of course! We have exclusive boxes for every celebration.

12) Can I buy a gift card?

Yes. We have that option available on our website. There, you can choose the amount you’d like to purchase.

13) Can I make a custom order?

Yes. For orders larger than 50 units we can customize the label on the box with any type of image or text. All you have to do is place your order on our website and write “CUSTOM” in the special instructions section. Then, send us an email at info@yummyhoneybit.com with your order number and what you’d like on the label.

14) SHIPPING AND DELIVERY

United States

We are now delivering to your doorstep within the USA 😉 We are so excited to have you taste the delicious Honey Cakes in the comfort of your own home!

Please kindly note that shipping pricing will vary depending on quantity selected, see below our current shipping partners:

1 - USPS Priority Mail (2-4 Business days) 🚚

2 - UPS Ground (1-4 Business days) 🚚

Tracking code will be provided aside with status updates via email. Please allow 1-2 business days for handling time. You will be prompted to select your shipping method during checkout.

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How long will it take for my cakes to arrive?

We make cakes daily at Yummy Honey Bit. This way, no matter the quantity, we can always ship your order on the same business day. If you have any special delivery needs, please make sure to note them in the special instructions section.

NOTE: we ship Monday through Friday during the summer. Delays may apply during holidays.

Please kindly note that shipping pricing will vary depending on quantity selected, see below our current shipping partners:

1 - USPS Priority Mail (2-4 Business days) 🚚

2 - UPS Ground (1-4 Business days) 🚚

Can I alter my order?

After placing your order unfortunately it cannot be altered.

Where do you ship?

We ship to any street address in the continental USA.

Do you guarantee delivery dates?

Once the honey cakes are with the sender, we cannot guarantee the date. As we are not a transport company, we cannot guarantee the transport company’s performance.

If the delivery is for a special event or specific date, we recommend getting in touch with our customer service team at info@yummyhoneybit.com prior to completing your purchase.

What happens if my order is late?

As soon as the honey cakes leave our bakery, we count on the sender to get them to you within the estimated delivery time, weather permitting.

As long as you fill in your correct and complete address at checkout, your cakes should be there on time. If they are not, contact us and we will do whatever we can to help in the event of an issue.

Do you ship during the height of summer?

Yes, we ship all summer long. We have a few tools to help keep your cakes safe, such as ice packs, dry ice, special thermal wrappings, and styrofoam packages. We utilize these as needed, depending on weather and destination. Some orders may require shipping be delayed until the next day.

Track your order status and find your package as soon as it arrives

 
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